Job Description

Job Type: Full-Time | Salary

Reports To: Regional Manager / Chief of Operations

Availability: Open availability required – including nights, weekends, and holidays

About Hempie’s

Hempie’s is a fast-growing retail dispensary brand known for our welcoming atmosphere, knowledgeable staff, and dedication to providing the highest quality hemp and cannabis-derived products. Our Lake Wheeler store is one of our largest and busiest 24-hour locations, serving a diverse and loyal customer base. We pride ourselves on professionalism, product education, and exceptional service.

Position Summary

The  Store Manager plays a critical leadership role at Hempie’s. You will be responsible for overseeing the daily operations of a 24-hour retail store, managing a large team, ensuring compliance with all company policies and state regulations, optimizing inventory control, and driving sales and team performance. This is a hands-on management position requiring a highly organized, dependable, and proactive individual who thrives in a fast-paced, customer-focused environment.

Key Responsibilities

🛠️ 

Operations Management

• Oversee all aspects of daily store operations in a 24/7 setting.
• Maintain cleanliness, organization, and presentation of the sales floor, back-of-house, and storage areas.
• Ensure all opening, mid-shift, and closing duties are performed accurately and on time.
• Monitor and enforce security protocols, cash handling procedures, and ID compliance policies.

👥 

Team Leadership & Scheduling

• Lead, train, and motivate a diverse team of budtenders, leads, and keyholders.
• Create and manage weekly shift schedules, ensuring proper coverage at all hours.
• Conduct regular team meetings, one-on-one coaching, and performance evaluations.
• Enforce company policies and assist HR in disciplinary actions when necessary.

📦 

Inventory & Compliance

• Monitor all incoming and outgoing product inventory, ensuring accuracy and full traceability.
• Perform regular inventory audits and cycle counts to minimize shrink and discrepancies.
• Coordinate with vendors, delivery drivers, and the Procurement team to receive and process new product.
• Ensure proper labeling, product storage, and COA documentation in compliance with NC regulations.

💰 

Sales, Merchandising & Customer Experience

• Analyze store performance metrics and implement strategies to increase sales and customer retention.
• Ensure visual merchandising is consistent with brand standards and seasonal promotions.
• Handle escalated customer issues with professionalism and prompt resolution.
• Encourage product knowledge and upselling techniques among team members.

📈 

Administrative & Reporting

• Complete daily, weekly, and monthly reports related to sales, labor, inventory, and incidents.
• Communicate regularly with the Regional Manager and HQ departments regarding store needs.
• Submit maintenance requests, supply orders, and store-level feedback as necessary.
• Support onboarding and training of new employees and leadership team members.

Qualifications

✅ 

Required:

• 3+ years of retail management experience (high-volume or 24-hour environment preferred)
• Strong inventory management and reconciliation skills
• Excellent verbal and written communication skills
• Ability to lead by example and handle high-pressure situations
• Proficient in POS systems, scheduling platforms, and basic office software (Excel, Word, Google Workspace)
• Ability to work nights, weekends, and holidays as needed
• Must be at least 21 years of age

🔍 

Preferred:

• Cannabis or dispensary management experience
• Familiarity with state regulations related to hemp and cannabis products
• Bi-lingual or multilingual candidates encouraged to apply

What We Offer

• Competitive salary + performance bonuses
• Health benefits (eligibility after 90 days)
• Employee discounts on all products
• Opportunities for advancement and continued training
• A fast-paced, inclusive, and team-focused work environment

To Apply:

Please submit your resume and a brief cover letter outlining your relevant experience and availability to  Shamille@hempies.co .

Join the Hempie’s team and lead one of our most important locations with pride, purpose, and professionalism! 🌿

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