Job Description

This is a remote position.

Join our team at Spyglass Travel and Tours as a Live Chat Support Agent in the Leisure, Travel & Tourism industry. You will be responsible for providing exceptional customer service and support through live chat interactions with our clients. If you have a passion for travel and enjoy helping others, this role is perfect for you!

Location: United States (Remote)

Responsibilities:

• Respond to customer inquiries and provide assistance through live chat
  
• Resolve customer issues and complaints in a timely and professional manner
  
• Assist customers with booking travel arrangements and answering questions about our services
  
• Collaborate with other team members to ensure a seamless customer experience
  
• Maintain accurate records of customer interactions and transactions
  

Qualifications:

• Excellent written and verbal communication skills
  
• Strong customer service orientation and problem-solving abilities
  
• Ability to multitask and work in a fast-paced environment
  
• Experience in a customer support role is a plus
  
• Knowledge of the travel and tourism industry is preferred
  

Skills:

• Proficiency in typing and using live chat software
  
• Attention to detail and accuracy
  
• Ability to remain calm and professional under pressure
  
• Team player with a positive attitude
  

If you are ready to embark on a rewarding career in the travel industry and provide exceptional customer service, apply now to join our team as a Live Chat Support Agent at Spyglass Travel and Tours!

Requirements

• Excellent written and verbal communication skills
  
• Strong customer service orientation and problem-solving abilities
  
• Ability to multitask and work in a fast-paced environment
  
• Experience in a customer support role is a plus
  
• Knowledge of the travel and tourism industry is preferred
  

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