Job Description

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Description

About Balance Point Wellness: Serving Baltimore City, Baltimore County, Harford County, Salisbury, Delaware, and Pennsylvania, Balance Point Wellness provides therapy and professional psychiatric care for those seeking to improve their mental health and well-being. We are committed to offering a wide range of therapeutic options, including acupuncture, nutritional guidance, and more, to support our clients on their journey toward better health.

In-Office Work Requirement

This position is a full-time, in-office role based at our Bel Air, MD location. The selected candidate is expected to report to the office Monday through Friday, working directly with our team to support billing and accounting needs. The work environment is dynamic and collaborative, and candidates must be comfortable with a regular, on-site schedule.

Job Description

The Billing Account Representative is a detail-oriented, reliable staff member whose main focus is billing claims to the insurance companies under the supervision of the Director of Finance. The Account Representatives will also be tasked with updating accounting records with issued invoices, new payments, and client information.

Responsibilities

• Processing client payments
• Collecting past due client balances
• Generating invoices and account statements
• Assists in managing financial data to resolve outstanding invoices
• Enters all relevant data into accounting software
• Utilize electronic, standard, and certified mail services to deliver invoices and correspondence
• Process payments through various channels
• Issue reminders and final notice statements to dilatory and delinquent clients
• Record and update all payments in accounting software
• Review client accounts and work with individuals to review
• Other duties as assigned

Requirements

Qualifications and Education Requirements

• 1-2 years of experience in Medical Billing (Preferred)
• 1-2 years of Customer Service experience (Mental Health Preferred)
• High School Diploma or GED
• Understanding of general accounting principles

Physical and Environmental Requirements

• Typical work environment is remote; uses a computer, telephone, and other office equipment as needed to perform duties.
• Reliable internet connection.
• Workspace free from distractions.
• Regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.

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