Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. This position is full-time, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
We offer 4 weeks of on-the-job training. The hours of training will be during our normal business hours.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.Assist customers with payment processing, invoice explanation, payment due dates and billing questions
Assist with follow up on claim denials while contacting insurance companies
Contact customers by phone or in writing to verify data, apprise of billing issues as well as assist with resolution for outstanding balances
Maintain payment status and billing records through corrections and adjustments
Consistently meet established productivity, schedule adherence, and quality standard
Familiarity with HCFA 1500 claim form
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