Wine Club & Guest Experience Manager – Full Time
Rancho Capistrano Winery | San Juan Capistrano, CA
Rancho Capistrano Winery, Orange County’s largest winery and Southern California’s Best Winery, is seeking a full-time Wine Club Manager to lead and grow our thriving wine club community. This is a dynamic role for a hospitality professional with a passion for wine, exceptional customer service, and strategic thinking.
Key Responsibilities:
• Oversee all aspects of the Rancho Capistrano Winery Wine Club program, including member acquisition, retention, and engagement
• Serve as the primary point of contact for wine club members, providing exceptional service, timely communication, and personalized experiences
• Manage and coordinate monthly wine club releases, including logistics, inventory coordination, packaging, and pickup scheduling
• Plan and execute member-exclusive events and tastings that drive loyalty and brand connection
• Track membership data and sales performance; analyze trends and identify growth opportunities
• Collaborate with marketing and operations teams on promotional campaigns, digital outreach, and in-store signage
• Maintain accurate member records, payment processing, and compliance with alcohol regulations through VinesOS
• Lead wine tastings, educate staff on wine club offerings, and serve as a brand ambassador at all RCW locations
Qualifications:
• 2+ years of experience in wine sales, wine club management, or hospitality operations
• Strong knowledge of wine and food pairings
• Proven ability to build relationships and deliver high-touch customer experiences
• Organized, detail-oriented, and capable of managing multiple projects and deadlines
• Comfortable with POS and CRM systems; proficiency in Microsoft Office, Canva
• Availability to work evenings, weekends, and during wine club release periods and events
What We Offer:
• Competitive salary - $75k/yr with bonus potential
• Staff discounts and wine perks
• Opportunities for growth within a dynamic and passionate team
• A beautiful work environment surrounded by great food, wine, and people
⸻
To apply, please submit your resume to sylvia@ranchocapwinery.com.
...starts at $23.85 per hour with benefits available. Reduced Full-Time: Average work between 30-39 hrs per week. This role requires... ...Sunday-Saturday. As a Lead Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer...
...innovation and driving success for organizations around the globe.**Job Description**As a **Sales Development Representative (German-Speaking preferred)** , you will be the driving force behind our sales initiatives, blending your understanding of our products with...
...Data Center Security Officer Open Interviews When: Every Monday through Friday Times: 9:00am-3:00pm Where: 14200 Park Meadow... ...stand and walk for extended periods. What We Offer: No Experience Necessary! Begin Your Career with Training Provided: Ideal...
About usBread English is an online English language training school, founded in 2014. Our headquarters are located in Sanlitun, Beijing, China... ...one classes on WeChat App only.3.25 minutes per class.4.Teach via WeChat voice messages ONLY. No voice/video calls.5.2...
Job DescriptionTotal Medical Compliance (TMC), a leader in the medical and dental compliance consulting business, is looking for health care professionals to represent us in the Virginia market, as well as other clients nationwide.TMC provides OSHA and HIPAA compliance...