Job Description

Job Description

Job Description

Salary: $40,000 - $50,000 / yr

About the job

This is a Store Manager position for The UPS Store in Waco, TX.

Heres What We Need

We are looking for an experienced retail manager to take ownership of a The UPS Store location and develop a culture with: Flourishing Team , Delighted Customers , and Excellent Operations ! We are looking for a leader who has a desire to make a difference with our team and who has a heart to serve our community. We want someone who will treat the store as if it were their own (which is why we offer managers a profit share plan!) This person is an experienced leader - they are a mentor who can select, train, and develop their team while engineering an environment for both team members and customers to flourish in. Training is a core competency of this leader and will take up 15+ hours every week in their schedule. Are you the leader we are looking for?

What youll be doing

• Operate the store like an owner would - managing systems, processes, team, and environment to drive profitability and engagement.
• Conduct 1:1 meetings with all of your team members weekly or bi-weekly.
• Read profit and loss statements monthly to inform training and operations.
• Manage specific desired outcomes around Gross Margin, Retention Rate, Labor Hours, Total Training Index, and Operations Audit Score.
• Build a strong team through hiring, team enriching activities, training, and mentoring.
• Create your team schedule a month in advance. No scheduling surprises!
• Manage your stores labor hours according to budget.
• Conduct training with team members 10-15 hours per week.
• Attend weekly development meetings together with store managers and the Director of Operations.
• Oversee the cleanliness of the store.
• Work with the district manager on the monthly store operations audit
• Ensure your store opens and closes on time, is fully staffed, and all systems and equipment are operational.
• Other job duties as assigned by the district manager.

• A minimum of 2 consecutive years of retail or hospitality managementexperience
• A heart to serve others - both team and customers
• Regular, honest conversations with team members about their development, training, and areas needing improvement. Including corrective leadership that is growth oriented.
• A knowledge of sales
• Team leadership capabilities
• Proactive, intentional, encouraging, and great communication
• Ability to prioritize, organize, and execute tasks around systems and processes
• Attention to detail, follow-up, and ability to meet deadlines
• Print knowledge (Design, Adobe, Production) is a big plus!
• Ability to lift 50 pounds with and without assistance
• Ability to stand and walk for long periods of time
• Bilingual is a plus!
• Current notary is a plus!

What youll get from us

• A competitive salary ($19 - $23/hr DOE + Quarterly Profit Share)
• 2+ weeks of PTO starting after 90 days (DOE)
• Quarterly Profit Share
• Excellent benefits
  • Health, dental, vision insurance
    • Company pays ~$200/month on your behalf
  • 401k matching (100% match up to 3% employee contribution)
  • Paid parental leave
  • 6 paid holidays
  • 1 paid community volunteer day per year
  • Schedule flexibility (Min 40 hours/wk)
  • Bereavement pay
  • Referral bonus
• Exceptional leadership development training
• Training in owning a business

Our goal is to create a fun environment for our team to grow and thrive and for our customers to delight in. Wed love to hear from you!

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