Job Description
Virtue Brands LLC
DBA Metropolis Popcorn
Position: Store Manager
Job description
If you want to be part of a hard-working yet fun-loving culture, Metropolis Popcorn wants you to apply! As a Store Manager, you will take ownership of your location, leading a small team of workers to provide your customers with a memorable popcorn experience.
Responsibilities
· Execute promotions and strategies to increase customer purchases, expand store traffic and optimize profitability
· Meet sales goals by training, motivating, mentoring and providing feedback to support staff
· Ensure high levels of customer satisfaction through excellent service
· Ensure compliance with company policies and procedures, and mandatory health codes
· Ensure high-quality products are made with consistency and efficiency
· Maintain outstanding store condition and visual merchandising standards
· Report on buying trends, customer needs, profits etc
· Propose innovative ideas to increase sales and efficiency
· Conduct personnel performance appraisals to assess training needs and build career paths
· Deal with all issues that arise from staff or customers (complaints, grievances etc)
· Additional store manager duties as needed
Skills
· Proven leadership experience
· Understanding of retail operations
· Customer management skills
· Strong organizational skills
· Good communication and interpersonal skills
· Some college or business training preferred
Physical Requirements
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