QA Manager Job at TINT EXPRESS CANADA, Canada

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  • TINT EXPRESS CANADA
  • Canada

Job Description

Job Description

Job Description

Key Responsibilities of Job:

  • Team Leadership & Management

    • Supervise, guide, and motivate the back-end team to deliver high-quality work.

    • Act as a strong leader whom team members respect and follow.

    • Conduct daily briefings and assign tasks effectively.

  • Operations Oversight

    • Oversee all back-end workflows including preparation, installation, and delivery processes.

    • Coordinate with the front-end team to ensure seamless customer service and job flow.

    • Monitor workflow to avoid bottlenecks and maintain efficiency.

  • Quality Control

    • Perform regular quality checks on all vehicles before delivery.

    • Ensure compliance with company standards and customer expectations.

  • Problem Solving

    • Address and resolve operational challenges as they arise.

    • Handle employee concerns, conflicts, or performance issues professionally.

  • Reporting & Accountability

    • Maintain accurate records of daily operations, team performance, and any incidents.

    • Submit weekly operational and performance reports to management.

  • Training & Development

    • Mentor and train staff on proper techniques, shop protocols, and customer service standards.

    • Support hiring and onboarding of new back-end employees.

  • Health & Safety Compliance

    • Enforce safety protocols and ensure a clean, organized, and hazard-free work environment.

  • Inventory & Resource Management

    • Monitor stock levels for materials and tools; coordinate with inventory manager for timely replenishment.

    • Ensure minimal wastage and promote accountability for shop resources.

Who We’re Looking For:

  • A natural leader with strong people management and communication skills .

  • Minimum [X years] experience in automotive/customization operations or shop supervision (preferred).

  • Ability to multitask and manage priorities under pressure.

  • High level of dedication and availability for long working hours when required .

  • Strong problem-solving mindset and decision-making ability.

  • Hands-on and proactive in managing operations.

What We Offer:

  • Competitive salary package.

  • Additional benefits and growth opportunities within a fast-growing company.

  • A dynamic work environment where leadership is valued.

Company Description

Tint Express Canada

Company Description

Tint Express Canada

Job Tags

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