Job Description
The Renaissance Shoals Resort & Spa—an award-winning destination in the heart of the Shoals region—is known for creating extraordinary experiences, from unforgettable weddings and elegant galas to high-profile corporate meetings and conferences. As the area’s premier resort and event venue, our mission is to bring every client’s vision to life with precision, creativity, and impeccable service.
We are currently seeking an experienced and passionate Event Manager to join our talented events team. In this pivotal role, you will be the driving force behind the flawless planning and execution of events at our resort. You’ll work closely with our sales team, hotel departments, and clients to ensure that every detail—from the first consultation to the final farewell—is handled with expertise, care, and attention to detail.
This position is ideal for someone who thrives in a fast-paced, guest-focused environment, possesses exceptional organizational skills, and is inspired by the challenge of turning ideas into reality. At Renaissance Shoals Resort & Spa, we believe that every event tells a story—and we are committed to making each one unforgettable. If you are ready to bring your expertise, creativity, and passion for hospitality to our team, we would love to meet you.
Key Responsibilities:
Client Communication – Serve as the main point of contact from planning to post-event, ensuring clear communication and personalized service throughout.
Event Coordination – Lead pre-event meetings, oversee Banquet Event Orders, manage timelines, and ensure seamless execution across all departments.
Operational Planning – Manage group room blocks, meeting space assignments, and event details using industry tools like Marriott Global Source and Passkey.
Revenue & Budget Management – Monitor budgets, maximize upselling opportunities, and ensure events meet both client expectations and financial goals.
Guest Experience – Address feedback promptly, resolve issues effectively, and continually seek ways to enhance the overall event experience.
Why Join Us?
This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
Join us at Renaissance Shoals Resort and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!
Apply now to join Renaissance Shoals Resort and Spa and help us continue our tradition of excellence.
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