Job Description
Location: Remote (U.S.) - supports ET, CT, and PDT business hours
Employment Type: Contingent Worker (Contract, W2)
Compensation: $33-$37 per hour (based on experience)
Summary of the Role Join a
large biotech pharmaceutical leader to map and document end-to-end payroll processes. You'll lead working sessions with SMEs, produce high-quality process maps and opportunity assessments, capture performance metrics, and use company-approved AI tools to accelerate documentation and workshop prep.
Key Responsibilities - Process Mapping & Documentation : Build clear process maps (Miro/Lucidchart/Visio), narratives, and supporting materials; ensure standard formats and consistency.
- Facilitation & Collaboration : Plan and run virtual workshops with SMEs across regions; validate flows, decisions, and exceptions; align with Process/Document Owners and CI Leads.
- Opportunity & Metrics : Draft opportunity assessment readouts (efficiency, automation, standardization); define and track process performance metrics with project leads.
- Governance & Tracking : Maintain a documentation inventory and status tracker; manage review cycles; incorporate feedback to finalize deliverables.
- AI-Enabled Delivery : Leverage approved AI tools (e.g., ChatGPT) to draft documentation, workshop materials, and summaries.
Required Experience & Skills - 3+ years in process improvement, documentation, or operational support (global/cross-functional work preferred)
- Hands-on process mapping expertise (Miro, Lucidchart, Visio/BPMN) with strong writing/editing skills
- Collaboration and facilitation across time zones; clear verbal/written communication
- Analytical, tech-savvy problem solver; proficient with Microsoft Word, Excel, PowerPoint
- Ability to apply AI tools to streamline documentation and analysis
Preferred Qualifications - Experience in finance/payroll , HR operations, or supply chain
- Background in business process management within large/global organizations
- 3+ years overall experience (finance, payroll, BPM, or supply chain emphasis)
Key Competencies - Process Mapping & Documentation Excellence
- Facilitation & Collaboration
- Analytical & Technology-Enabled Problem Solving
Top 3 Must Have Skills - Process mapping & documentation expertise
- Facilitation and cross-functional collaboration
- Analytical mindset with tool fluency (Miro/Lucidchart + AI)
Day-to-Day Responsibilities - Capture payroll process details with SMEs; map flows, decision points, and exceptions
- Build/maintain process maps in Miro; prepare agendas, frames, materials, and follow-ups
- Draft opportunity assessments; support metric definition, data capture, and reporting
- Manage documentation inventory, review cycles, and weekly status updates (progress/risks/support needs)
"This posting is for Contingent Worker, not an FTE" recblid 2wbwhkm5lxvobbde4le16a2v27k1ro
Job Tags
Hourly pay, Contract work,