Job Description

Our client is a company committed to making products for Dog Parents that help them deal with the inevitable hassles associated with dog ownership. In the words of their brand strategy, they are committed to dealing with the nitty gritty of dog ownership to help people become damn good dog parents.

They're seeking a seasoned eCommerce Growth Expert to lead the expansion of their digital channels, including Amazon, Chewy, and other key platforms. This leader will also build and scale their Direct-to-Consumer (DTC) business from the ground up, driving customer acquisition and fostering a seamless omnichannel experience.

Responsibilities:

Marketplace Growth and Strategy

• Lead and expand our clients' eCommerce footprint on major online marketplaces (Amazon, Chewy, Walmart.com, and other major marketplaces).
• Develop and execute comprehensive growth strategies focused on customer acquisition, retention, and maximizing sales velocity.
• Optimize listings, pricing strategies, and promotional initiatives to ensure top visibility and conversion rates across platforms.
• Analyze and interpret marketplace performance data to uncover new growth opportunities and drive efficiencies.
• Build and scale the DTC business from the ground up , taking ownership of the P&L, customer experience, and overall brand growth.
• Collaborate cross-functionally with product, marketing, and customer support teams to build an experience that seamlessly integrates commerce with engaging, content-driven storytelling. Create a best-in-class, brand-centered journey that captivates customers and supports both brand loyalty and sales objectives.
• Establish and test growth levers to refine strategies and optimize outcomes based on real-time feedback and data insights.

Strategic Leadership and Cross-Functional Collaboration

• Serve as a key liaison between sales, product, marketing, and operations teams, ensuring cohesive brand messaging and strategy alignment across all digital channels.
• Provide leadership in eCommerce best practices and emerging trends , sharing actionable insights with stakeholders.
• Define and monitor KPIs , making data-driven recommendations for ongoing improvement and optimizations.

Requirements:

• 10+ years of experience in eCommerce growth, ideally within CPG or a related industry.
• Proven success in launching, scaling, and optimizing eCommerce platforms and managing top-tier marketplaces like Amazon, Walmart.com and Chewy.
• Strong financial acumen with experience managing P&L in an eCommerce environment.
• Expertise in digital marketing channels, marketplace management, and eCommerce analytics.
• Exceptional analytical and problem-solving skills, with a demonstrated ability to turn data into actionable strategies.
• Excellent leadership and communication skills, with the ability to influence and collaborate across teams.

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