Customer service representative Job at Rooted Talent Solutions, Augusta, GA

QnhYalFwd2M5c0laUGNXNDQ5Y08xbmw2K3c9PQ==
  • Rooted Talent Solutions
  • Augusta, GA

Job Description

Job Title: Customer Service Representative (Remote, Independent Contractor)

Company: Rooted Talent Solutions

Location: Remote (U.S. only)

Compensation: hourly 

About Us:

Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, you’ll provide exceptional service to customers—all from the comfort of your home.

Position Overview:

We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, you’ll assist customers by phone, chat, or email—resolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.

Key Responsibilities:

  • Provide professional and empathetic support to customers via phone, chat, or email
  • Follow client-specific procedures and use tools provided to resolve inquiries
  • Maintain a quiet, distraction-free work environment during scheduled hours
  • Attend and complete any required training or certification for selected projects
  • Communicate effectively and escalate issues when needed
  • Adhere to performance metrics and client guidelines

Qualifications:

  • Previous customer service, call center, or remote support experience preferred
  • Strong written and verbal communication skills
  • Ability to work independently and manage your own schedule
  • Must reside in the U.S. and be legally eligible to work
  • Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace
  • Must be comfortable completing unpaid client certification programs (typically 2–4 weeks)

What We Offer:

  • 100% remote work with flexible scheduling
  • Opportunity to choose your own clients and service hours
  • Support from our onboarding and training team
  • Access to a community of fellow remote contractors
  • Performance incentives for top contractors
  • Annual retreats and in-person team gatherings to connect, recharge, and celebrate success

Job Tags

Hourly pay, For contractors, Remote work, Flexible hours,

Similar Jobs

ADEX Healthcare Staffing LLC

Travel Medical-Surgical RN Job at ADEX Healthcare Staffing LLC

 ...ratios of 5-6:1 during days and 6:1 during nights \n Every other weekend schedule required (Saturday and Sunday), weekdays flexible \n...  ...Steady, Wound Vac, Tele Health, Virtual Sitter equipment, and remote telemetry \n Must have strong assessment skills and... 

Funders App

Collection Restraint Specialist (Merchant Cash Advance Experience Only) Job at Funders App

Position Overview: We are looking for a highly skilled Collections Restraint Specialist to oversee and manage sensitive or legally-complex collection accounts. This position requires a professional with experience in Merchant Cash Advance (MCA) or financial services...

Aerotek

Welder Job at Aerotek

 ...Experience in welding pipes and reading welding procedures.**Additional Skills & Qualifications**+ Experience in rotating equipment or refinery welding.+ Good understanding of blueprints and welding documentation.+ Must be able to **Pass X-Ray WELD TEST.**+ Requirements:... 

Scan Scape

Retail Scan Associate Job at Scan Scape

 ...ScanScape Retail Scan Associates visit a designated selection of stores each week to scan all product barcodes on displays and in aisle...  ...holiday weeks. Our store types include grocery, convenience, drug, pet, and mass merchandise stores. We work with major brand retailers... 

Tanner Health

Urology Physician Assistant opening with West Georgia Urology - Inpatient and outpatient Clinic[...] (Carrollton) Job at Tanner Health

 ...Urology Physician Assistant opening with West Georgia Urology - Inpatient and outpatient Clinical practice Join to apply for the Urology Physician Assistant opening with West Georgia Urology - Inpatient and outpatient Clinical practice role at Tanner Health Urology...