Job Description

Overview

Business Analyst role at Arizona State University. Job Profile Summary: Implements system requirements and performs routine data analysis to ensure data management objectives within a work unit are met.

Responsibilities

• Applies functional expertise of PeopleSoft and Student Records to address needs for University Registrar Services and the University.
• Maintains PeopleSoft configuration including student groups, checklist items, and service indicator codes.
• Schedules and maintains batch processes that update records in PeopleSoft.
• Provides in-depth testing of Student Records changes delivered with PeopleSoft updates.
• Defines functional specifications, creates test scenarios, tests, implements and maintains system enhancements and documentation.
• Defines, develops, and executes test plans and other QA assessments.
• Designs, develops and validates queries and reports related to enrollment and retention using PeopleSoft and the ASU data warehouse for the University and for operations within University Registrar Services.
• Develops queries and reports.
• Manages multiple projects simultaneously across multiple functions and/or units.
• Designs and recommends alternative solutions to improve existing processes and systems.
• Defines requirements, develops project plans and specifications, establishes deadlines, tracks progress and manages timelines.
• Plans and conducts meetings as needed, documents decisions, tasks, and minutes.
• Collaborates with other university technical staff on a variety of topics including Enterprise Technology to ensure optimal use and efficiency of applications and related resources.
• Coordinates PeopleSoft production processing with ET production support and assists in resolving production issues.
• Assists in troubleshooting processes and systems.
• Develops and maintains systems and procedures documentation and user job aids.
• Provides training to Registrar and other university staff on new and enhanced processes.
• Establishes and maintains effective communications with customers, other technology specialists and vendors.
• Serves as liaison between the business units, technology teams, and support teams.
• Translates technical language into language suitable for non-technical people.
• Presents materials and processes in a format appropriate to the audience.
• Collaborates in teams with others on a variety of technology and technology support projects.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Demonstrated knowledge of higher education administrative systems and related business principles.
• Experience with University Registrar Services policies and procedures.
• Experience working with PeopleSoft Campus Solutions or other Student Information System.
• Experience creating queries and reading and writing SQL.
• Experience analyzing complicated problems and utilizing critical thinking to solve problems and make decisions.
• Experience in project management, including a thorough understanding of how to interpret customer business needs, defining business requirements and scope, time and resource management, creating and maintaining documentation, communication with developers and stakeholders, testing, and implementing.
• Experience in work that requires attention to detail, analytical skills, time management, and organizational skills.
• Experience in identifying conceptual solutions that are technically feasible.
• Experience with MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, etc.).
• Experience using advanced Excel features including formatting, filtering, sorting, formulas, quick analysis, tables, pivots and charts.
• Evidence of effective verbal and written communication skills.
• Experience performing effectively as a member of a team.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents.
• Low-cost health, dental, vision, and life insurance benefits available on day one.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.

Additionally, University Registrar Services supports flexible work options, ranging from alternative work schedules to hybrid remote work schedules, subject to approvals per ASU policy.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions.

Instructions To Apply

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

EEO and Compliance

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves.

ASU is a tobacco-free university. For details visit wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASUs Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

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