Job Description
Description:
JOB TITLE: Behavioral Health Technician
DEPARTMENT: Cub House
REPORTS TO: Clinical Supervisor
EMPLOYMENT STATUS: Full-time, benefits eligible
EXEMPTION STATUS: Non-Exempt
SUMMARY: This position is responsible for ensuring a safe environment for all by monitoring and documenting client’s behaviors and vital signs. Works collaboratively with clinicians and credentialed staff to complete routine duties.
DUTIES AND RESPONSIBILITIES:
· Prepare patient admission to the facility by completing patient screening, screen for potential medical issues, record patient vitals, and complete all agency forms in the admission packet.
· Have a working knowledge of all STARS, Mental Health and other social service agencies within Spokane County and facilitate client movement through identified systems.
· Prepare and complete referral and discharge forms.
· Search and accurately inventory patient property.
· Check and record patient vital signs.
· Keep accurate count of all patients and perform periodic room checks.
· Assist with medication observation for patients.
· Answer phones and refer appropriately.
· Conduct educational and informational community meetings.
· Ensure safety of patients and staff by following the policies and procedures.
· Attend all mandatory staff meetings.
· Adhere to HIPAA and 42 CFR laws and regulations to ensure patient confidentiality.
· General light cleaning such as laundry, mopping and maintaining clean communal areas and workspaces.
· Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
· This job has no supervisory responsibilities.
QUALIFICATIONS:
· No prior experience or training.
· No education required.
· Computer skills required: Microsoft Office Suite
COMPETENCIES:
· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; maintains healthy boundaries with clients and co-workers; Upholds organizational values.
· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Promotes a positive image of the company; Responds to requests for service and assistance; Meets commitments.
· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Maintains good attendance record; Completes tasks on time or notifies appropriate person with an alternate plan.
· Initiative – Takes action; seeks new opportunities; Strives to see projects to completion; Asks for and offers help when needed.
· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
· Communication - Writes clearly and informatively; Edits work for spelling and grammar; Communicates well; Good listening skills; Able to read and interpret written information.
· Problem Solving - Ability to identify problems and concerns; uses problem solving skills and prior experiences to make responsible decisions.
· Documentation - Effectively and accurately communicates client information within an electronic health records system in a timely manner.
· Job Knowledge - Understands facets of job; Aware of duties and responsibilities; Keeps job knowledge current
Requirements:PHYSICAL DEMANDS AND WORK ENVIRONMENT:
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