Job Description

Job Description

Job Description

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive wages

• Free onsite parking and discounted bus passes

• Complimentary meals

• Community volunteer opportunities

Job Specific

• Completes required set up/preparation of function room prior to scheduled activity

• Inspects all equipment prior to, during and at the end of each function.

• Reports any deviations from standards to Captain/Supervisor

• Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business

• Prepares coffee, iced/hot tea and other beverages as required

• Checks all plates prior to service for accuracy, completeness, appearance and presentation

• Serves food to guests following Star Service Standards

• Monitors guests, anticipates needs responds to requests, ensures satisfaction

• Monitors guest alcohol consumption to prevent over indulgence and ensure safety

• Clears tables and breaks down function rooms after completion of banquet food service activity

• Completes assigned end of shift duties

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow employees

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures

• Attends appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with hotel standards, policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

Qualifications

• One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation, preferred

• Thorough knowledge and understanding of quality food service techniques and standards

• Exceptional guest service skills

• TABC permit, or ability to obtain a valid TABC permit

• Ability to lift and carry food service trays weighting 35+ pounds

• Ability to stand stoop and bend repetitively during entire shift

• Ability to speak, read and understand the English language

• Ability to work flexible schedule to include weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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