Job Description

Job Description

Do you find joy in helping others reach their goals? Are you naturally curious and persuasive, with the awareness to ask the right questions? Does the beauty industry excite you? If these questions resonate with you, Nurtur Aveda is looking for their next Admissions Counselor! In this role, you'll work to ensure that our students have an unparalleled experience while working to get enrolled into our programs.

Position Purpose: The purpose of this position is to provide general support to prospective students by guiding them through the Institute’s admissions process and facilitating an informed and seamless enrollment experience.

Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly routine. These responsibilities include, but are not limited to:

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors.
• Provide counseling sessions to support students through the admissions process.
• Become an expert in program offerings and the student enrollment life cycle.
• Track and analyze student engagement data in the CRM to improve outreach and conversion.
• Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
• Apply core values – like accountability, teamwork, and trust – while building relationships.
• Use critical thinking to guide students through challenges and decision-making.
• Handle escalated student questions with professionalism and care.
• Perform duties as assigned and/or required to meet business needs.
• Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct.

Minimum Requirements: The team member in this position must exhibit certain educational and experiential requirements, including:

• High school diploma or GED equivalent; bachelor’s degree preferred.
• Prior work experience in a general business or sales role preferred.
• Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time.
• Excellent interpersonal, communication, and presentation skills.
• Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct.

Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training as necessary.

Physical Demands and Work Environment: The team member in this position will be expected to work in an office environment in order to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Sit at a desk with a computer for up to eight (8) hours per day.
• Use hands to handle objects and reach with hands and arms.
• Walk, sit, stand, balance, stoop, speak, and hear.
• See a computer screen and read paper and electronic documents.
• Occasionally lift and/or move objects up to 30 pounds.
• Tolerate a minimal to moderate noise level typical of a corporate office setting.

Equal Opportunity Employer: Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

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